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The ‘AI assistant dream’ we are still far from…

Keith Vaz
3 min readNov 14, 2024

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In a world buzzing with AI announcements and launches, I find myself contemplating the gap between our sci-fi dreams and reality. Every other day, a new AI application promises to revolutionize how we work, think, and live. Yet, as someone deeply immersed in this space, I can’t help but notice we’re chasing a fragmented future rather than the seamless one we truly desire.

The Dream We All Share

Picture this: One intelligent assistant that truly understands you, anticipates your needs, and handles everything from scheduling your day to managing your digital life. This isn’t just a sci-fi fantasy — it’s what we believed technology would eventually deliver. Instead, we’re juggling multiple AI assistants, each specializing in different tasks, creating what I call the “assistant paradox.”

Today’s Reality Check

Let’s take a moment to examine where we stand. Companies like Perplexity are making impressive strides, combining language models with real-time web search capabilities. This approach brings us closer to having assistants with living, evolving knowledge. However, even these advanced solutions leave us wanting more.

Consider a typical day: You might use Google for quick links, Perplexity for detailed explanations, and Siri for basic commands. Each transition requires a mental context switch, adding to our cognitive load rather than reducing it. Is this really the future we envisioned?

The Siri Situation

Perhaps nothing better illustrates our current limitations than Siri. After nearly 15 years, Apple’s assistant still struggles with tasks beyond setting timers and playing music. Even simple contextual actions, like automatically enabling vehicle motion features when you’re clearly driving (with navigation active and GPS showing movement), remain beyond its capabilities.

This isn’t just about Siri’s limitations — it’s a stark reminder of how far we are from our idealized AI assistant future.

The Two Major Roadblocks

The Privacy Paradox

Here’s the catch-22: We want AI assistants that understand us deeply enough to be truly helpful, but we’re (rightfully) concerned about privacy. For these systems to work as intended, they need comprehensive access to our personal information. It’s a delicate balance between functionality and privacy that the industry hasn’t quite figured out yet.

The Capitalistic Conundrum

In our market-driven economy, competition drives innovation. However, this same competition leads to fragmentation. Multiple companies developing their own AI solutions means we’ll likely never see the unified assistant experience we dream of. Instead, we’re heading toward a future where we’ll need to manage multiple AI relationships, each with its own strengths and limitations.

A Call for Realistic Expectations

As someone who designs technology experiences, I find it concerning how AI is being marketed to non-technical users. Companies are selling a revolution, but what we’re really getting is an evolution — one that’s messy, fragmented, and often ethically questionable.

The current AI boom feels like a gold rush, with companies racing to stake their claims without fully considering the human impact. We’re adding context to training data at an unprecedented rate, often with little regard for ethics or long-term consequences.

Looking Forward

While I remain optimistic about AI’s potential, I believe we need to shift our approach. Instead of chasing the sci-fi dream of a single, all-powerful assistant, perhaps we should focus on:

  • Developing stronger privacy-first frameworks for AI
  • Creating better standards for AI interoperability
  • Setting realistic expectations about AI capabilities
  • Prioritizing ethical considerations in AI development

The comparison of AI to “fire,” as Sundar Pichai suggests, might be apt — but fire needed to be controlled and understood before it could truly benefit humanity. Similarly, we need to take a more measured, human-centered approach to AI development.

The Path Forward

The future of AI assistants might not match our sci-fi dreams, but that doesn’t mean it can’t be valuable. What we need now is honest dialogue about AI’s limitations and potential, realistic expectations about its evolution, and most importantly, a focus on creating AI that truly serves human needs rather than corporate interests.

As we stand at this technological crossroads, it’s crucial to remember that the best technology isn’t always the most advanced — it’s the one that best serves and respects its users. Perhaps that’s the real revolution we should be working toward.

This article was written in close collaboration with a new intelligence :) For context check out my thoughts on a new intelligence.

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Keith Vaz
Keith Vaz

Written by Keith Vaz

Leading Design Systems at Gojek | Aiming to better the world one pixel at a time.

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